Betable wants you to play safely and know your limits
Betable believes that gambling is an entertaining pursuit for responsible adults, and strives to provide a safe gaming environment on the internet. For the minority of players who may have problems with gambling, we provide tools and information to help players identify problem gambling and limit or suspend their gambling with Betable. We provide the following services to help users identify and combat problem gambling:
- Voluntary deposit limits set on a daily, weekly or monthly basis.
- A voluntary self-exclusion tool that excludes users for a minimum of six months.
- Information on how to recognize problem gambling.
- Links to other useful resources such as Gamcare, a gambling help organization.
- Internal tools to prevent underage access.
If you are concerned about the effects of gambling on your life or the life of someone you know, ask the following questions:
- Has gambling prevented you from attending work or affected your performance at work?
- Do you ever gamble out of boredom?
- Have others suggested that you have a problem with gambling?
- Have you lost interest in things that you used to enjoy because of gambling?
- Have you ever lied about your losses or time spent gambling?
- Have you ever stolen or borrowed money to finance your habits?
- Do you usually gamble until you lose all of your money?
- After losing, do you feel like you have to chase your losses and get even?
- Do frustrations from arguments or disappointments drive you to gamble?
- Does gambling make you depressed?
The more questions that you answered 'yes' to, the more likely it is that you have a serious gambling problem. If you think you may have a problem, Betable encourages you to get help by calling GamCare's confidential helpline at 0808 8020 133 or visiting their website at http://www.gamcare.org.uk
It is illegal for persons younger than 18 years old to gamble on Betable. Betable takes its responsibility to help prevent underage gambling very seriously. All players must affirm that they are 18 years of age or above before they are allowed to place bets on the website. Betable reserves the right to perform additional age verification checks on users who use deposit methods available to under-18-year-olds, users who exhibit high-risk characteristics and at random. These checks may be performed at or near the time of deposit or withdrawal or at any time that the user has an account with Betable.
If anyone under the age of 18 is found to be using the site, his or her account will be suspended, their deposits will be refunded (up to the lower of current available funds or the total net deposited amount), and any winnings the player may have accumulated above the deposited amount will be forfeited. Personal information and the results of the identity checks on such players will be kept and may be reported to the police.
We allow users to set daily, weekly or monthly deposit limits which enable them to voluntarily restrict the amount of money that they can deposit in a given period of time. In accordance with UK Gambling Commission regulations, users may change their limits at any time. However, requests to set or tighten the deposit limit will be processed immediately while requests to relax or remove the deposit limit will be subject to a 24-hour waiting period before being processed.
If a user feels that financial limits are not sufficient to control their gambling, we also allow users to voluntarily exclude themselves completely from Betable, for periods ranging from six months to five years. During the exclusion period, a user may not log in, deposit funds or play Games on Betable. However, excluded users are still permitted to withdraw any available funds from Betable by contacting our customer service team. If you would like to self-exclude, please contact us at email@example.com
. Furthermore, we encourage users who feel that they cannot control their gambling to utilize filtering software which will block access to gambling websites. Please visit Gamble Aware's self-exclusion page
to learn more about available tools.